POSTED ON : 19 Nov 2020   BY : Indoleads Bot

Eldorado is a retail chain selling consumer electronics. According to the data for 2012, it took the second place after M.Video in Russia both in terms of sales in the market of household appliances and electronics (8.6% of the market) [5] and in terms of the share of occupied retail space (21%) [6 ]. The headquarters is in Moscow.

 

Eldorado is a five-time winner of the Consumer Rights and Service Quality Award, a three-time winner of the Brand No. 1 in Russia award (2012, 2014, 2016), a four-time winner of the Best Social Projects of Russia award for the Utilization campaign (2013, 2016, 2017, 2018) and two-time winner of the Retail Week Awards (2017, 2018). The company became the winner of the CX World Awards 2018 in the Personalized Customer Experience category, a laureate of the Effective Business Education 2016 program in the Best Employee Development and Motivation Program category, and the Russian Retail Awards 2016, Customer Experience Awards Russia 2016 in nominations for “Best Personalized Marketing” and Online Retail Russia Awards 2016 as the best online store in its segment

The Eldorado retail network is part of the M.Video-Eldorado Group (PJSC M.video), the largest Russian retail company.

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